FREQUENTLY ASKED QUESTIONS
How can I track my order?
After your order is delivered to the cargo, you will receive an e-mail and SMS tracking number. You can track your cargo status using this number.
How long does delivery take?
Delivery time may vary depending on the delivery option you choose, the region you live in and the availability of the products you ordered. You can find your estimated delivery date on your order summary page and in your email confirmation.
How can I cancel my order?
Can I return or exchange my order?
If you are not satisfied with your order, you can return or exchange it according to the instructions on our return and exchange policy page.
My product arrived damaged, what should I do?
In case your order has arrived damaged, please contact
Neartlink customer service and report the situation.
How do I receive my invoice?
Your invoice will be sent to your e-mail address upon completion of your order. You can also download your invoice from your account page.
When do you ship my order?
Your order will be shipped within 12-24 hours after your payment is confirmed.
Is the payment safe?
Yes, the payment is completely secure. Our website is protected by an SSL certificate. In this way, your payment information is transferred encrypted and prevented from being intercepted by third parties.
Which payment methods can I use?
multiple payment options are available.